Cancellation and Refund
Order Cancellation
Before Dispatch
You may cancel your order within 2 hours of placing it or before it is dispatched, whichever is earlier. To cancel your order, please contact our customer support team immediately at [[email protected]]([email protected]) or call us at [+91 9840065833].
After Dispatch
Orders that have already been shipped or are out for delivery cannot be canceled. We request you to kindly accept the delivery, and if there are any concerns, please reach out to our support team.
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Refund Policy
Damaged / Incorrect Items:
If you receive an item that is damaged, expired, or different from what you ordered, please contact us within 24 hours of delivery with photos of the product. We will investigate and offer a replacement or full refund, as appropriate.
Non-Delivery
In case your order is not delivered due to reasons attributable to Iyarkaifoods, you will receive a full refund.
Change of Mind
Refunds will not be issued for products once delivered, unless the product is defective or incorrect.
Refund Process
Refunds will be processed to your original method of payment within 7β10 business days. For COD orders, refunds will be issued through UPI or bank transfer after collecting necessary details.
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How to Request a Refund or Cancellation
1. Email us:[[email protected]]([email protected])
2. Call us: [+91 9840065833]
3. Provide your order ID, reason for cancellation/refund, and relevant images if applicable.
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Exceptions
- Perishable items once opened or used will not be eligible for a refund.
- Iyarkaifoods reserves the right to refuse refund or cancellation if the claim does not meet the stated criteria.
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Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Iyarkai Foods
π [No.320, 6th Cross street, 4th Main road, Mugappair Eri Scheme, Chennai-600037]
π§ Email: [[email protected]]([email protected])
π Phone: [+91 9840065833]
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